At Loomee , accessible from https://theloomee.com, your privacy is very important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Who We Are
Our website address is: https://theloomee.com
Loomee operates an online store that allows customers to rent baby gear and related products.
2. Information We Collect
We may collect the following personal information when you:
- Place an order or rent products
- Create an account
- Contact us
- Leave comments or reviews
This may include:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and rental history
- IP address and browser details
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you use it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/
After approval, your profile picture may be visible publicly with your comment.
4. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.
5. Cookies
We use cookies to improve your experience.
- If you leave a comment, you may opt-in to saving your name and email in cookies for convenience (lasting 1 year).
- A temporary cookie is set on the login page to check if your browser accepts cookies.
- Login cookies last for 2 days (or 2 weeks if “Remember Me” is selected).
- Screen preference cookies last for 1 year.
- If you edit or publish content, a cookie is saved for 1 day containing no personal data.
You can disable cookies through your browser settings.
6. Embedded Content from Other Websites
Pages on this site may include embedded content (videos, images, maps, etc.). Embedded content from other websites behaves as if you visited that website directly.
These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with their content.
7. Payments
Payments are processed securely through third-party payment gateways (such as Stripe, PayPal, or others).
We do not store or have access to your full credit card details.
Those payment providers have their own privacy policies governing the information you provide to them.
8. Who We Share Your Data With
We may share necessary data with:
- Payment processors
- Delivery or logistics services
- Spam detection services
- Hosting and technical service providers
If you request a password reset, your IP address will be included in the reset email.
We do not sell your personal information.
9. How Long We Retain Your Data
- Comments and their metadata are kept indefinitely.
- For registered users, personal data is stored in their user profile.
- Order and rental records are kept for legal, accounting, and customer service purposes.
Users can edit or delete their personal data at any time (except username). Website administrators can also access this data.
10. Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of your data
- Request deletion of your personal data
This does not include data we are required to keep for legal, administrative, or security reasons.
To make a request, contact us at:
📧 hello@theloomee.com
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
12. Data Security
We take reasonable steps to protect your information using secure technologies and procedures. However, no method of transmission over the Internet is 100% secure.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Website: https://theloomee.com
Email: hello@theloomee.com